Events > Understanding Video Call Culture

Understanding Video Call Culture

Get ready for your next international business call

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Video calls have become a crucial part of our business and personal life. In this three-part workshops series, join the Department for International Trade (DIT) as we navigate the changing landscape of global communication. We'll be joined by Bob Spence, international specialist in lead generation and negotiation and Kasia Lanucha, a Cambridge University lecturer and cross-cultural communication specialist. 

These free online events are designed to give you the confidence to lead successful video calls, as we look at how to keep people engaged, how to manage business development and the differences in culture that might affect your next virtual meeting. 

Video Call Culture: How to Keep Businesses Engaged
Thursday 3 September, 13:00 - 14:30
In the first workshop, Bob Spence and Kasia Lanucha will look at how communication in the business world has adapted to recent developments. This session will cover the basics of successful business video calls, including communication tips and tricks, keeping people engaged and behaviours to be aware of during calls.

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Video Call Culture: Develop Your International Business
Wednesday 9 September, 10:00 - 11:30
International specialist Bob Spence and Kasia Lanucha continue to deliver expert advice on managing key aspects of business development over video calls. We’ll look at different methods for new and existing business relationships, how meeting size can impact your approach, as well as managing challenging conversations over video calls.

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Video Call Culture: The Impact on International Culture
Wednesday 16 September, 13:00 - 14:30
In the final session, Kasia Lanchua, together with Bob Spence, concludes with an insightful workshop on the importance of cross cultural management. We’ll look at how language and context can impact international conversation over a video call and how best to navigate these business discussions.

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On registering for this programme, we will be collecting personal information as part of our registration process. This information will be processed and shared within the Department for International Trade (DIT) and with selected third parties for purposes connected with DIT performing a task in the public interest or to fulfil an official function and the task or function has a clear basis in law. DIT takes your privacy very seriously. Your personal data shall be processed according to the Department for International Trade’s Fair Processing Notice available here.

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